{"id":14327,"date":"2022-10-26T12:04:37","date_gmt":"2022-10-26T09:04:37","guid":{"rendered":"https:\/\/www.kozhukuk.com\/tuketici-hukuku\/"},"modified":"2022-12-20T23:20:26","modified_gmt":"2022-12-20T20:20:26","slug":"tuketici-hukuku","status":"publish","type":"post","link":"https:\/\/www.kozhukuk.com\/en\/tuketici-hukuku\/","title":{"rendered":"Consumer and Corporate Law"},"content":{"rendered":"<p><strong><img fetchpriority=\"high\" decoding=\"async\" class=\" wp-image-14031 alignright\" src=\"https:\/\/www.kozhukuk.com\/wp-content\/uploads\/2022\/10\/Tuketici-Hukuku.jpg\" alt=\"\" width=\"500\" height=\"375\" srcset=\"https:\/\/www.kozhukuk.com\/wp-content\/uploads\/2022\/10\/Tuketici-Hukuku.jpg 800w, https:\/\/www.kozhukuk.com\/wp-content\/uploads\/2022\/10\/Tuketici-Hukuku-300x225.jpg 300w, https:\/\/www.kozhukuk.com\/wp-content\/uploads\/2022\/10\/Tuketici-Hukuku-768x576.jpg 768w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>T\u00dcKET\u0130C\u0130 HUKUKU NED\u0130R?<\/strong><\/p>\n<p>6502 say\u0131l\u0131 T\u00fcketicinin korunmas\u0131 kanunun 1. Maddesinde de belirtildi\u011fi \u00fczere;<\/p>\n<p>Kamu yarar\u0131na uygun olarak t\u00fcketicinin sa\u011fl\u0131k ve g\u00fcvenli\u011fi ile ekonomik \u00e7\u0131karlar\u0131n\u0131 koruyucu, zararlar\u0131n\u0131 tazmin edici, \u00e7evresel tehlikelerden korunmas\u0131n\u0131 sa\u011flay\u0131c\u0131, t\u00fcketiciyi ayd\u0131nlat\u0131c\u0131 ve bilin\u00e7lendirici \u00f6nlemleri almak, t\u00fcketicilerin kendilerini koruyucu giri\u015fimlerini \u00f6zendirmek ve bu konulardaki politikalar\u0131n olu\u015fturulmas\u0131nda g\u00f6n\u00fcll\u00fc \u00f6rg\u00fctlenmeleri te\u015fvik etmek t\u00fcketici hukukunun temel prensipleridir.<\/p>\n<p><strong>T\u00dcKET\u0130C\u0130 HUKUKUNUN \u00d6ZELL\u0130KLER\u0130 NELERD\u0130R?<\/strong><\/p>\n<ul>\n<li>Pazarda g\u00fc\u00e7s\u00fcz durumda olan t\u00fcketicileri toplum yarar\u0131n\u0131 da dikkate alarak s\u0131n\u0131rs\u0131z s\u00f6zle\u015fme \u00f6zg\u00fcrl\u00fc\u011f\u00fcn\u00fcn yaratabilece\u011fi olumsuz s\u00f6zle\u015fme \u015fartlar\u0131na kar\u015f\u0131 korumak maksad\u0131yla T\u00fcketici Hukukunun kurallar\u0131 emredici niteliktedir.<\/li>\n<\/ul>\n<ul>\n<li>T\u00fcketici Hukukun \u00fclkemizde ba\u011f\u0131ms\u0131z bir hukuk dal\u0131d\u0131r. T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanunu uygulamas\u0131ndan do\u011facak uyu\u015fmazl\u0131klar\u0131n \u00e7\u00f6z\u00fcm\u00fc i\u00e7in \u00f6zg\u00fcn bir mahkeme d\u0131\u015f\u0131 hak arama yolu olarak T\u00fcketici Sorunlar\u0131 Hakem Heyetlerinin ve T\u00fcketici Mahkemelerinin kurulmas\u0131 \u00f6ng\u00f6r\u00fclm\u00fc\u015ft\u00fcr.<\/li>\n<\/ul>\n<ul>\n<li>T\u00fcketici Hukuku, hem kamu hukuku, hem de \u00f6zel hukuk kurallar\u0131ndan olu\u015fan, kendisine \u00f6zg\u00fc bir hukuk dal\u0131 niteli\u011fini ta\u015f\u0131maktad\u0131r.<\/li>\n<\/ul>\n<p><strong>T\u00dcKET\u0130C\u0130 UYU\u015eMAZLIKLARINDA TAK\u0130P ED\u0130LECEK YASAL S\u00dcRE\u00c7 NASILDIR?<\/strong><\/p>\n<p>T\u00fcketici hukuku\u00a0ile ilgili ortaya \u00e7\u0131kan uyu\u015fmazl\u0131klarda, s\u00f6zle\u015fmeye konu mal\u0131n veya hizmetin bedeli uyar\u0131nca T\u00fcketici Mahkemeleri veya T\u00fcketici Hakem Heyetlerine ba\u015fvuru yap\u0131lmaktad\u0131r. Yasan\u0131n belirledi\u011fi s\u0131n\u0131rlara g\u00f6re ki\u015filer \u00f6ncelikle hakem heyetlerine ba\u015fvurmak zorundad\u0131r. T\u00fcketici Hakem Heyetlerine ba\u015fvuru yap\u0131lmas\u0131ndan ve kar\u015f\u0131 taraf\u0131n uyu\u015fmazl\u0131\u011fa ili\u015fkin cevaplar\u0131n\u0131n sunulmas\u0131ndan sonra hakem heyeti dosya \u00fczerinden inceleme yapar. Uyu\u015fmazl\u0131\u011f\u0131n niteli\u011fine g\u00f6re bilirki\u015fi g\u00f6revlendirilebilir. T\u00fcketici Hakem Heyetlerinin uyu\u015fmazl\u0131k hakk\u0131nda vermi\u015f oldu\u011fu \u00a0kararlar icra edilebilir niteliktedir. T\u00fcketici Hakem Heyetinin vermi\u015f oldu\u011fu karar\u0131n do\u011fru olmad\u0131\u011f\u0131n\u0131 d\u00fc\u015f\u00fcnen taraf karar\u0131n kendisine tebli\u011finden itibaren 15 g\u00fcn i\u00e7inde \u00fcst merci olarak kabul edilen T\u00fcketici Mahkemesine itirazda bulunabilir. T\u00fcketici hakem heyeti kararlar\u0131na kar\u015f\u0131 yap\u0131lan itiraz \u00fczerine t\u00fcketici mahkemesince verilen kararlar kesin kararlar olup, taraflar\u0131n itiraz haklar\u0131 bulunmamaktad\u0131r.<\/p>\n<p><strong><br \/>\nMALIN AYIPLI OLMASI DURUMUNDA T\u00dcKET\u0130C\u0130YE SA\u011eLANAN HAKLAR NELERD\u0130R?<\/strong><\/p>\n<p>T\u00fcketici,<\/p>\n<ul>\n<li>Sat\u0131lan\u0131 geri vermeye haz\u0131r oldu\u011funu bildirerek s\u00f6zle\u015fmeden d\u00f6nme,<\/li>\n<li>Sat\u0131lan\u0131 al\u0131koyup ay\u0131p oran\u0131nda sat\u0131\u015f bedelinden indirim isteme,<\/li>\n<li>A\u015f\u0131r\u0131 bir masraf gerektirmedi\u011fi takdirde, b\u00fct\u00fcn masraflar\u0131 sat\u0131c\u0131ya ait olmak \u00fczere sat\u0131lan\u0131n \u00fccretsiz onar\u0131lmas\u0131n\u0131 isteme,<\/li>\n<li>\u0130mk\u00e2n varsa, sat\u0131lan\u0131n ay\u0131ps\u0131z bir misli ile de\u011fi\u015ftirilmesini isteme hakk\u0131na sahiptir. Sat\u0131c\u0131, t\u00fcketicinin tercih etti\u011fi bu talebi yerine getirmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/li>\n<li>\u00dccretsiz onar\u0131m veya mal\u0131n ay\u0131ps\u0131z misli ile de\u011fi\u015ftirilmesinin sat\u0131c\u0131 i\u00e7in orant\u0131s\u0131z g\u00fc\u00e7l\u00fckleri beraberinde getirecek olmas\u0131 h\u00e2linde t\u00fcketici, s\u00f6zle\u015fmeden d\u00f6nme veya ay\u0131p oran\u0131nda bedelden indirim haklar\u0131ndan birini kullanabilir.<\/li>\n<li>\u00dccretsiz onar\u0131m veya mal\u0131n ay\u0131ps\u0131z misli ile de\u011fi\u015ftirilmesi haklar\u0131ndan birinin se\u00e7ilmesi durumunda bu talebin sat\u0131c\u0131ya, \u00fcreticiye veya ithalat\u00e7\u0131ya y\u00f6neltilmesinden itibaren azami otuz i\u015f g\u00fcn\u00fc, konut ve tatil ama\u00e7l\u0131 ta\u015f\u0131nmazlarda ise altm\u0131\u015f i\u015f g\u00fcn\u00fc i\u00e7inde yerine getirilmesi zorunludur.<\/li>\n<li>T\u00fcketicinin s\u00f6zle\u015fmeden d\u00f6nme veya ay\u0131p oran\u0131nda bedelden indirim hakk\u0131n\u0131 se\u00e7ti\u011fi durumlarda, \u00f6demi\u015f oldu\u011fu bedelin t\u00fcm\u00fc veya bedelden yap\u0131lan indirim tutar\u0131 derh\u00e2l t\u00fcketiciye iade edilir.<\/li>\n<li>Se\u00e7imlik haklar\u0131n kullan\u0131lmas\u0131 nedeniyle ortaya \u00e7\u0131kan t\u00fcm masraflar, t\u00fcketicinin se\u00e7ti\u011fi hakk\u0131 yerine getiren taraf\u00e7a kar\u015f\u0131lan\u0131r. T\u00fcketici bu se\u00e7imlik haklar\u0131ndan biri ile birlikte\u00a0 6098 say\u0131l\u0131 T\u00fcrk Bor\u00e7lar Kanunu h\u00fck\u00fcmleri uyar\u0131nca tazminat da talep edebilir.<\/li>\n<\/ul>\n<p><strong>T\u00dcKET\u0130C\u0130N\u0130N HAKLARINI KULLANAB\u0130LECE\u011e\u0130 S\u00dcRE NE KADARDIR?<\/strong><\/p>\n<ul>\n<li>Kanunlarda veya taraflar aras\u0131ndaki s\u00f6zle\u015fmede daha uzun bir s\u00fcre belirlenmedi\u011fi takdirde, ay\u0131pl\u0131 maldan sorumluluk, ay\u0131p daha sonra ortaya \u00e7\u0131km\u0131\u015f olsa bile, mal\u0131n t\u00fcketiciye teslim tarihinden itibaren iki y\u0131ll\u0131k zamana\u015f\u0131m\u0131na tabidir.<\/li>\n<li>Yani bir mal t\u00fcketicinin eline ge\u00e7mesiyle birlikte 2 y\u0131l i\u00e7inde var olan ay\u0131p \u00fczerine t\u00fcketicinin yasal ba\u015fvurusunu yapmas\u0131 gerekmektedir. Aksi halde s\u00fcre zamana\u015f\u0131m\u0131na u\u011frayacak ve t\u00fcketici herhangi bir hak talebinde bulunamayacakt\u0131r.<\/li>\n<li>Bu zamana\u015f\u0131m\u0131 s\u00fcresi konut veya tatil ama\u00e7l\u0131 ta\u015f\u0131nmaz mallarda ta\u015f\u0131nmaz\u0131n teslim tarihinden itibaren be\u015f y\u0131ld\u0131r.<\/li>\n<li>Fakat s\u00f6z konusu ay\u0131p, a\u011f\u0131r kusur ya da hile ile gizlenmi\u015fse zamana\u015f\u0131m\u0131 h\u00fck\u00fcmleri bu halde uygulanmaz.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>T\u00dcKET\u0130C\u0130 HUKUKU NED\u0130R? 6502 say\u0131l\u0131 T\u00fcketicinin korunmas\u0131 kanunun 1. Maddesinde de belirtildi\u011fi \u00fczere; Kamu yarar\u0131na uygun olarak t\u00fcketicinin sa\u011fl\u0131k ve g\u00fcvenli\u011fi ile ekonomik \u00e7\u0131karlar\u0131n\u0131 koruyucu, zararlar\u0131n\u0131 tazmin edici, \u00e7evresel tehlikelerden korunmas\u0131n\u0131 sa\u011flay\u0131c\u0131, t\u00fcketiciyi ayd\u0131nlat\u0131c\u0131 ve bilin\u00e7lendirici \u00f6nlemleri almak, t\u00fcketicilerin kendilerini koruyucu giri\u015fimlerini \u00f6zendirmek ve bu konulardaki politikalar\u0131n olu\u015fturulmas\u0131nda g\u00f6n\u00fcll\u00fc \u00f6rg\u00fctlenmeleri te\u015fvik etmek t\u00fcketici hukukunun temel&#8230;<\/p>\n","protected":false},"author":1,"featured_media":14288,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86],"tags":[95,96],"class_list":["post-14327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-activity-areas","tag-tuketici-haklari-en","tag-tuketici-hukuku-en"],"_links":{"self":[{"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/posts\/14327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/comments?post=14327"}],"version-history":[{"count":1,"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/posts\/14327\/revisions"}],"predecessor-version":[{"id":14337,"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/posts\/14327\/revisions\/14337"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/media\/14288"}],"wp:attachment":[{"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/media?parent=14327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/categories?post=14327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kozhukuk.com\/en\/wp-json\/wp\/v2\/tags?post=14327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}